Company DescriptionVersion 1 has celebrated 30 years in business and continues to be trusted by global brands to deliver technology and transformation solutions that drive customer success. Our deep expertise enables our customers to navigate the rapidly evolving technology landscape. We foster strong partnerships with global technology leaders including Microsoft, AWS, Oracle, Red Hat, OutSystems, Snowflake, ensuring that our customers are provided with the highest quality solutions and services.  We’re an award-winning employer reflecting how our employees are at the very heart of  what we do: UK & Ireland's premier AWS, Microsoft & Oracle partner #####+ strong, 350/300m revenue business 10+ years as a Great Place to Work in Ireland & UK Best Workplace for Women in the UK & Ireland by GPTW Best Workplace for Wellbeing in the UK by GPTW We’re a core values driven company, we hire people who share our values, and we reward those who display and foster them, it’s deeply embedded within our DNA. Invest in us and we’ll invest in you!. Job DescriptionJob Description:We are seeking a highly skilled Senior Python Support Engineer with strong development expertise and a solid background in production support. This role combines hands-on Python development with operational support responsibilities, ensuring the reliability, scalability, and continuous improvement of critical systems.The ideal candidate will have deep experience in Python development, support and incident management, modern delivery methodologies, cloud platforms, and front-end JavaScript technologies.Key ResponsibilitiesProduction Support & OperationsProvide L2/L3 support for Python-based applications in production environmentsMonitor system performance, troubleshoot incidents, and perform root cause analysisDrive incident resolution, problem management, and continuous service improvementImplement and enhance monitoring, logging, and alerting solutionsPython DevelopmentDesign, develop, and maintain scalable applications using PythonWrite clean, maintainable, and well-tested code following best practicesContribute to architecture decisions and technical designOptimize performance and improve application efficiencyDelivery & MethodologiesWork within Agile / Scrum / DevOps delivery modelsContribute to CI/CD pipeline implementation and optimisationSupport automated testing, code reviews, and release processesCollaborate closely with cross-functional teams (Dev, QA, Ops, Product)Cloud & InfrastructureDesign and support solutions deployed on cloud platforms such as:AWS, and AzureWork with modern containerisation and orchestration tools:Docker, KubernetesManage infrastructure as code (e.g., Terraform, ARM, CloudFormation)Ensure security, scalability, and resilience of cloud-based systemsFront-End DevelopmentDevelop or support UI components using modern JavaScript frameworks (e.g., React and Angular)Collaborate with UX/UI teams to improve user experienceEnsure seamless integration between front-end and back-end systemsQualificationsRequired Skills & ExperienceStrong hands-on experience with Python (5+ years preferred)Proven experience in application support / production support environmentsExperience with REST APIs, microservices architecture, and integration patternsSolid understanding of software development lifecycle (SDLC) and Agile practicesExperience with cloud platforms (AWS, Azure, or GCP)Proficiency in JavaScript and at least one modern front-end frameworkExperience with CI/CD tools (e.g., Jenkins, GitHub Actions, Azure DevOps)Familiarity with monitoring tools (e.g., Prometheus, Grafana, ELK, Splunk)Strong debugging, troubleshooting, and analytical skillsDesirable / Nice to HaveExperience with event-driven architectures (Kafka, RabbitMQ)Knowledge of database technologies (SQL and NoSQL)Certification in ITIL Experience in high-availability, enterprise-scale systemsCertifications in cloud or Agile methodologiesSoft SkillsStrong communication and stakeholder management skillsAbility to work under pressure and handle critical incidentsProactive mindset with a focus on continuous improvementTeam player with mentoring capability for junior engineersAdditional InformationWhy Version 1?  At Version 1, we believe in providing our employees with a comprehensive benefits package that prioritises their wellbeing, professional growth, and financial stability. Share in our success with our Quarterly Performance-Related Profit Share Scheme, where employees collectively benefit from a share of our company's profits Strong Career Progression & mentorship coaching through our Strength in Balance & Leadership schemes with a dedicated quarterly Pathways Career Development programme Flexible/remote working, Version 1 is tremendously understanding of life events and people’s individual circumstances and offer flexibility to help achieve a healthy work life balance Financial Wellbeing initiatives including; Pension, Private Healthcare Cover, Life Assurance, Financial advice and an Employee Discount scheme Employee Wellbeing schemes including Gym Discounts, Bike to Work, Fitness classes, Mindfulness Workshops, Employee Assistance Programme and much more. Generous holiday allowance, enhanced maternity/paternity leave, marriage/civil partnership leave and special leave policies Educational assistance, incentivised certifications, and accreditations, including AWS, Microsoft, Oracle, and Red Hat Reward schemes including Version 1’s Annual Excellence Awards & ‘Call-Out’ platform. Environment, Social and Community First initiatives allow you to get involved in local fundraising and development opportunities as part of fostering our diversity, inclusion and belonging schemes. And many more exciting benefits… drop us a note to find out more.    Version 1 is an equal opportunities employer. 
We are committed to building a diverse, inclusive and respectful workplace where everyone feels valued and able to thrive. We welcome applications from people of all backgrounds, identities and lived experiences, and we value the different perspectives people bring. 
We want every candidate to have a positive and accessible recruitment experience. If you need reasonable adjustments at any stage of the process, please contact [recruiter email address] at Version 1. We will consider all requests carefully, respectfully and confidentially. Version 1 is an equal opportunities employer. We are committed to building a diverse, inclusive and respectful workplace where everyone feels valued and able to thrive. We welcome applications from people of all backgrounds, identities and lived experiences, and we value the different perspectives people bring including those shaped by disability and neurodiversity. We want every candidate to have a positive and accessible recruitment experience. If you need reasonable adjustments at any stage of the process, please contact your recruiter at Version 1. We will consider all requests carefully, respectfully and confidentially. Video links: SummaryType: Full-timeFunction: Information TechnologyExperience level: Mid-Senior LevelIndustry: Information Technology And Services