About the Client

Our client is an innovative, multi-award-winning software organisation based in the South West. Driven by a collaborative, agile culture, they specialise in developing cutting-edge digital solutions that transform operational workflows for key service providers. They pride themselves on a forward-thinking, self-managing environment where team members work together to deliver real-world impact.

Key Responsibilities

• Design, implement, and maintain a comprehensive training curriculum for internal and external users.

• Deliver engaging online and in-person training, acting as a subject matter expert for the core product suite.

• Develop and administer competency assessments to ensure effective software adoption.

• Provide tailored training support for new client onboarding, go-lives, and ongoing continuous improvement plans.

• Collaborate with sales account management to deliver high-impact software demonstrations and workshops.

• Proactively manage your own backlog of work and organise time effectively alongside the wider team.

Required Skills and Experience

• Proven experience as a corporate trainer, technical trainer, or clinical educator, ideally within a SaaS environment.

• Strong familiarity with Learning Management Systems (LMS), screen-recording, and video editing tools.

• Exceptional presentation, public speaking, and facilitation skills, with the ability to simplify complex technical concepts.

• Knowledge of healthcare workflows and relevant regulations (e.g., GDPR, consent, permissions) is desirable, though not essential.

• A collaborative, self-starter mindset with strong organisational abilities and adaptability.

• Willingness to undertake regular business travel for onsite training and go-live support.

• Candidates must be eligible to live and work in the UK and willing to undergo a basic DBS check.

What they offer in return?

We offer a great working environment with an excellent package of benefits including:

• Starting salary of up to £40,000 dependant on experience

• Personal training and conference budget for professional development

• Free onsite gym

• Company pension (enhanced after successful completion of probation)

• 25 days annual leave plus bank holidays (with the option to buy or sell annual leave)

• Life assurance

• Private Health Insurance

• Parking, including EV charging poin

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