Workshop Controller Franchised Motor Dealership - Dagenham area Salary: From £37,700 (depending on experience) + Excellent Benefits Hours: 45 hours per week An exciting opportunity has arisen for an experienced Workshop Controller to join a successful main dealership representing one of the automotive industry's most recognised brands. Reporting to the Aftersales Manager, you will be responsible for the efficient day-to-day operation of the workshop, ensuring work is allocated effectively, productivity targets are achieved, and exceptional levels of customer service are maintained. This role is ideal for a motivated leader who can inspire technicians, drive performance, and ensure the smooth flow of work through the workshop. Key Responsibilities Allocate work effectively to Technicians to maximise productivity and efficiency. Monitor the progress of vehicles through the workshop and ensure deadlines are met. Liaise closely with the Service Department to deliver a seamless customer experience. Provide technical support and guidance to colleagues and customers when required. Lead, coach and motivate the workshop team to achieve performance targets. Ensure all incoming work is planned and managed effectively. Maintain high standards of quality, compliance, stock control and Health & Safety. Support the achievement of departmental KPIs and business objectives. About You Minimum of 2 years' experience in a Workshop Controller or similar role within a main franchised dealership. Strong leadership skills with the ability to motivate and develop a team. Excellent organisational and communication skills. Strong technical knowledge and understanding of workshop operations. Customer-focused with a commitment to delivering exceptional service. Ability to work in a fast-paced environment and prioritise effectively. What's on Offer? Salary from £37,700, depending on experience 45-hour working week 33 days annual leave including bank holidays Annual leave buy and sell scheme Pension scheme and life assurance Vehicle purchase scheme Discounts on servicing, parts and repairs Cycle to Work scheme Paid volunteering day each year Access to a wide range of employee discounts Ongoing training, development and career progression opportunities If you're an experienced Workshop Controller looking for your next challenge within a successful main dealership environment, we'd love to hear from you. Who are you applying to? The Solution Automotive Recruitment have been placing candidates into the UK Motor Trade since 1999. We have a fantastic relationship with all our clients and candidates across the country, many very long standing relationships. If you are skilled and experienced Automotive candidate, we want to hear from you and rest assured, you'll be dealing with a person, not just a consultant! Unfortunately due to the volume of applications we get, we can only respond to the candidates who match the criteria set for this vacancy. We will retain your CV on our database and make contact as and when suitable vacancies arise. We will NEVER send your CV anywhere without your permission TPBN1_UKTJ