Your new company Hays is partnering with a reputable and growing professional services organisation who is seeking an experienced Credit Controller to join their finance team. With a strong reputation in its sector and a collaborative working culture, the business offers a supportive environment where your contribution will directly impact cash flow and financial performance.This is an excellent opportunity for a proactive and customer-focused Credit Controller looking to join a professional, fast-paced organisation that values its people and offers genuine career development opportunities. Credit Control Permanent Full Time Hours Hybrid Working Leeds City Centre Salary - £28-30,000 Your new role This is a varied position but some of the key duties will be: Proactively manage a portfolio of customer accounts Chase outstanding debt by telephone, email and written correspondence Build and maintain strong relationships with clients and key stakeholders Investigate and resolve invoice and payment queries efficiently Allocate incoming payments and reconcile customer accounts Produce aged debt reports and support cash flow forecasting Escalate overdue balances where appropriate Work closely with the wider finance team to improve collection performance and reduce debtor days What you'll need to succeed Previous experience within a Credit Control position - within a professional services organisation Strong communication and relationship-building skills Confident negotiating payments and managing difficult conversations professionally Good attention to detail and organisational skills Ability to prioritise workload and work to deadlines Competent with Microsoft Excel and finance systems Positive, proactive and team-oriented approach What you'll get in return Competitive salary Hybrid work available Great city centre location close to Transport links, bars, restaurants, cafés and shops Generous holiday allowance plus bank holidays Pension scheme Healthcare and wellbeing support Supportive and collaborative team environment Career progression opportunities within a growing organisation What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV or contact Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)