We seek a Visual Support Assistant (VSA) to support professionals at work at a large technology company in London, UK. This position is a full-time role based in the office. We need someone calm and patient. The goal is to ensure employees are productive and comfortable at work. Administration support is required.

Schedule: Monday - Friday, 9 am - 5 pm, 40 hours per week

Benefits: Eligible and automatic enrollment into private health insurance and pension plans, paid holidays (vacation), holidays, and sick leave. 12 weeks of fully paid parental leave.

Day-to-Day Responsibilities:

• Provide administrative and visual support to employees in a fast-paced office environment.
• Demonstrate experience assisting blind or low-vision clients
• Use Google Workspace extensively, including Gmail, Sheets, Docs, Slides, Calendar, and other related tools.
• Utilize AI tools and features to support daily tasks and improve productivity.
• Assist with formatting, editing, and organizing content provided by employees.
• Provide audio narration support when appropriate technology is unavailable.
• Research, gather, and deliver information to employees as needed.
• Assist with sorting and reviewing physical mail, shredding documents, and operating office equipment such as copiers and fax machines.
• Assist employees with navigating unfamiliar locations and environments.
• Extensive travel with employees for business meetings and work-related trips. All travel expenses are paid.

Requirements & Qualifications:

• BA/BS degree preferred, but not required.
• At least 6 months of professional experience using Google Workspace.
• At least 6 months of administrative experience required.
• 1+ year of visual support experience preferred.
• Experience navigating and managing expenses in SAP Concur is a plus.
• Exceptional communication, discretion, strong navigational/spatial awareness skills, and adaptability.
• Strong written and verbal English communication skills.
• Must be able to type at least 50 WPM and pass a typing test.
• Must be comfortable working 100% in-office, full-time, Monday through Friday.
• Must be willing and flexible to travel extensively with the client for business purposes; all travel expenses are paid.
• Must have a valid passport; Global Entry/trusted traveler status is a strong plus.
• Must be willing to provide proof of a cleared TB test or complete one if required.
• Must successfully pass a background check.