About Cencora Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the centre of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! About the Role Are you an experienced Transport Controller or Coordinator looking for your next challenge? World Courier — a global leader in specialty logistics and temperature-controlled supply chain solutions — is looking for a driven and detail-oriented Transport Controller to join our Domestic Desk team at our Feltham site. This is a fast-paced, hands-on role at the heart of our UK operations, where no two days are the same. You'll be the crucial link between our drivers, agents, and internal teams — ensuring time-sensitive and temperature-controlled consignments are collected and delivered seamlessly, every time. Key Details * Location: Feltham (Fully On-Site) * Hours: 8.5 hours per shift with a 30-minute break (40 hours per week) * Shift Pattern: Monday – Friday rotating shifts between 4:00am – 8:00pm * Weekend working and overtime as required * Please note: this role requires airport security clearance and a DBS check prior to starting Key Responsibilities * Planning and allocating collections and deliveries across a fleet of drivers and domestic agents * Communicating all relevant consignment information to drivers and stakeholders clearly and efficiently * Monitoring emails, mobile communications, our Transport Management System (TMS) * Updating and tracking consignments on our internal system * Downloading and distributing temperature monitor data for customer service analysis * Preparing specialist packaging and temperature-controlled consignments, and managing packaging stock levels * Working closely with the Duty Controller and Department Lead Team to keep the Domestic Desk running to the highest standard * Driving when required to support the wider team * General administration including filing and paperwork What We're Looking For Essential: * A proven background in Transport Coordination, Transport Planning, or a similar Controller role * Experience in routing and transport planning for drivers * A road freight or logistics background * Strong computer skills, including proficiency in Excel, Word, and PowerPoint * Excellent verbal and written communication skills in English * Ability to prioritise, multitask, and stay calm under pressure * A flexible attitude — this role involves shift work and occasional last-minute coverage * A valid driving licence * Willingness to undergo airport security clearance and a DBS check Desirable: * Experience in customs, import/export operations * A background in temperature-controlled logistics Benefits * Performance-related bonus * Private healthcare coverage * Pension scheme * The opportunity to work with a globally recognised name in specialty logistics