2895 Available Jobs for "trainee case handler"

Kate+Co

Technical Case Handler

External
External

Job DescriptionKC Group are recruiting on behalf of a leading housing organisation for a Technical Case Handler.This is a full-time temporary role, Monday-Friday, 9am-5pm (37.5...

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Mortgage Case Handler - London office

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Job DescriptionComplaints Handler / Officer - Repairs and Maintenance in Social Housing Based in Kingston upon ThamesFull time, on-going temp contract £15.00 - £15.86 per hour (40...

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Everywhen, part of the Ardonagh Group

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Adjusting Appointments Limited

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Massenhove Recruitment Limited

Claims Handler

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Job DescriptionTechnical Claims Handler x 3 Colchester - Hybrid The Opportunity We are looking for skilled and detail-oriented Technical Claims Handlers to join our clients...

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17918

Complaint Handler

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As a Complaint Handler youwill play a key role in supporting customers though their housing complaints journey with empathy and clear communication. Each case will be unique and...

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17918

Claims Handler

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The Rewards and Benefits on offer Supportive team culture. Development and progression opportunities. A role where your decisions make a real impact. Monday - Friday 9.00 5.00...

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MTrec Commercial

Claims Handler

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Job DescriptionThe Rewards and Benefits on offer;Supportive team culture.Development and progression opportunities.A role where your decisions make a real impact.Monday - Friday...

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Complaints Handler

Complaints Handler / Officer - Repairs and Maintenance in Social Housing Based in Kingston upon ThamesFull time, on-going temp contract £15.00 - £15.86 per hour (40 hour week)We...

Kingston HillTemporary

Claims Handler

We are seeking a detail-oriented and resilient Claims Handler to join our client working in property debt collection. In this role, you will manage a portfolio of property-related...

HertfordFull Time

External

Technical Case Handler

Kate+Co

AnyCoventry
Coventry
Any
Posted 10 days ago by Kate+Co

Job Description

Job Description

KC Group are recruiting on behalf of a leading housing organisation for a Technical Case Handler.

This is a full-time temporary role, Monday-Friday, 9am-5pm (37.5 hours per week), with the possibility of becoming permanent. 

This is a fantastic opportunity to join a customer-focused team, managing property-related cases from enquiry through to resolution. You'll act as the main point of contact for customers, working closely with surveyors, contractors, and internal teams to ensure issues are resolved efficiently and compliantly.

Key Responsibilities Technical Case Handler:

  • Manage damp & mould, disrepair, and property compliance cases.
  • Provide regular updates and support to customers throughout their journey.
  • Liaise with surveyors, contractors, legal representatives, and internal stakeholders.
  • Maintain accurate records and update internal systems.
  • Escalate issues and delays where necessary.
  • Support complaint resolution and Housing Ombudsman cases.

To be considered for the Technical Case Handler:

  • Strong communication and customer service skills.
  • Excellent attention to detail and organisational abilities.
  • Confident using Microsoft Office and IT systems.
  • Experience within case management or social housing is desirable.

Key Information Technical Case Handler role:

  • Hourly rate of £16.28 per hour.
  • Temporary role with the potential of becoming permanent.
  • Friendly support team and full training provided.
  • Parking onsite.

For more Information on the role, contact Reiss on or on  . Unsuccessful applications will be kept on file for future vacancies.