Job Title Senior Commercial Account Handler

Salary £70k - £85k (negotiable depending on experience) Plus Bonus and Excellent Benefits

Location: St Albans with Hybrid Working

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The Role

Joining a successful and growing team, you will be supporting Account Executives and Directors with day-to-day team management and ensuring quality customer service standards are maintained. The successful applicant will have experience dealing with complex Corporate/Commercial Insurance risks with good Insurance technical knowledge, and able to deliver a broad mix of clients a high level of servicing. This will include flexible working, so we are looking for a detail focused and positive team leader/manager, who can develop staff, motivate and make work enjoyable for the team.

Skills required:

• Excellent knowledge of Commercial Insurance products and schemes
• Experience handling a broad range of Corporate and Commercial clients and business
• Articulate, proactive and confident to develop, motivate and support all staff
• Well organised, strong and confident customer and Insurer communication skills
• Well-presented, hard-working, pro-active team player with self-starting initiative
• Ability to understand client needs and deliver exceptional support and service
• New business target driven (preferable)
• Independent
• Personable, pro-active, fast thinker, who uses initiative

Requirements:-

• Team motivator with a positive and inspiring energy
• Preparation and negotiation of renewals
• Due Diligence/New Business Projects
• Preparation of bespoke client documentation and reports
• Dealing with mid-term adjustments and client queries/requests
• Invoicing and credit control.
• 2+ years Insurance experience with management responsibilities
• Cert CII qualifications or working towards.
• Full UK License
• Experience in using broking systems (ideally Acturis).
• Demonstratable commercial experience and of dealing with corporate clients
• Account Handling and managing client relationships
• Managed or been responsible for supporting colleagues and other staff/departments
• Able to support and develop less experiences team members in a calm, constructive and positive manner