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Service Coordinator

Sponsored Company

Full TimeWatford
£30,000 to £35,000 /Yr
Full Time
Posted by Sponsored Company

Job Description

Service Coordinator – Watford

Location: Watford, WD18
Salary: £30,000-£35,000 per annum
Hours: Monday–Friday, 09:00–17:00
Contract: Full-time, Permanent
Working Arrangement: Fully Office-Based

We are currently recruiting for a Service Coordinator to join a growing service operation based in Watford.

This is a fast-paced and varied role where you will be responsible for coordinating engineers, managing workloads and handling a high volume of customer calls and enquiries. The role would suit someone who thrives in a busy environment and can think quickly while managing multiple priorities.

The Role

* Coordinate and manage workloads for 5–6 engineers at any one time

* Schedule and allocate service work efficiently

* Handle a high volume of incoming and outgoing phone calls

* Liaise with engineers, customers and internal teams

* Manage customer enquiries and service requests

* Update internal systems and maintain accurate records

* Prioritise workloads to ensure deadlines and service requirements are met

* Provide general administrative support to the wider service team

About You

We are looking for someone with previous experience in a Service Coordinator, Service Administrator, Scheduler, Planner or similar coordination role.

You will ideally have:

* Experience working in a fast-paced office environment

* Strong organisation and multitasking skills

* Excellent communication and customer service skills

* The ability to coordinate multiple engineers/workloads

* Confidence handling a high volume of telephone calls

* Good attention to detail and accuracy

* A proactive approach and ability to think on your feet

* Good IT and Microsoft Office skills

Previous experience within social housing, property maintenance, facilities management or a field-service environment would be advantageous, but is not essential.

What's on Offer?

* £30,000-£35,000 basic salary

* Full-time, permanent position

* Monday–Friday, 09:00–17:00

* Stable, long-term opportunity

* Supportive working environment

* Training and development opportunities

* Career progression within a growing business

Please note: This is a 100% office-based position in Watford. There is no hybrid or work-from-home option available.

If you have the coordination experience and enjoy working in a busy, fast-moving environment, apply today with your latest CV