An established, high-performing multi site UK retail business is seeking an experienced Retail Director to lead its next phase of growth and development.

Operating a substantial multi-site network with national reach, this is a significant P&L leadership role requiring an individual who can combine commercial acumen and operational excellence.

The successful candidate will inherit a strong platform and be responsible for driving performance, strengthening customer experience, developing digital capability and delivering sustainable growth across a large, distributed operation.

The Person

You will take full P&L accountability for business performance, leading a sizeable field and support team whilst shaping the strategic direction of the operation.

Key responsibilities include:

• Full P&L responsibility, delivering revenue, profit and market share objectives.


• Leading, inspiring and developing a large multi-site retail organisation.


• Creating and executing a clear strategic plan for future growth.


• Driving operational excellence and improving consistency across the network.


• Enhancing customer experience and service delivery.


• Accelerating digital capability and customer engagement initiatives.


• Building strong cross-functional relationships and fostering collaboration across the wider business.


• Creating a culture of accountability, performance and continuous improvement.

The Person

We are interested in speaking with high-calibre leaders who can demonstrate:

• Significant senior leadership experience within a sizeable multi-site retail environment.


• Proven full P&L ownership and delivery of commercial performance targets.


• Strong understanding of retail operations, customer experience and field leadership.


• A track record of driving growth, profitability and operational improvement.


• Experience leading large, geographically dispersed teams.


• Strong strategic capability combined with hands-on execution.


• Experience developing digital propositions and improving customer journeys would be advantageous.

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