Head of Quantitative Operations

£90,000 - £100,000 + bonus

Remote

This is an opportunity to lead a high-performing quantitative operations function within a well-established organisation at the intersection of research, data, and client services. You will play a key role in shaping operational strategy, driving service excellence, and developing a talented team while working closely with senior stakeholders.

The Company

They are a global organisation that delivers data-driven insights to support strategic decision-making for their clients. With a strong focus on quality, innovation, and operational excellence, they work across complex research programmes and maintain high standards of client delivery. They foster a collaborative environment where leadership, continuous improvement, and professional development are highly valued.

The Role

• Lead the day-to-day operations of the quantitative research and fieldwork function.
• Manage, mentor, and develop a team, ensuring high performance and long-term succession planning.
• Drive operational efficiency, quality standards, and best practice across all projects and processes.
• Oversee resource planning, project allocation, and workload management to optimise delivery.
• Build and maintain strong relationships with internal stakeholders and external clients.
• Ensure projects are delivered on time, to budget, and in line with regulatory and industry standards.
• Support the implementation of strategic initiatives and continuous improvement programmes.
• Monitor team performance, training programmes, and operational KPIs.
• Manage departmental costs and support effective workforce planning.

Your Skills & Experience

• Strong commercial experience leading quantitative operations, research operations, or fieldwork teams.
• Background in market research, healthcare research, data collection, or a related environment.
• Proven ability to manage people, projects, and competing priorities in a fast-paced setting.
• Experience improving operational processes and driving high-quality client delivery.
• Strong stakeholder management and communication skills.
• Knowledge of quantitative research methodologies and project lifecycle management.
• Proficiency with survey and research platforms, alongside advanced Microsoft Excel and broader Microsoft Office tools.
• Analytical mindset with excellent problem-solving and organisational skills.

What They Offer

• Competitive salary and benefits package.
• Opportunity to shape and influence a critical operational function.
• Exposure to senior leadership and strategic business initiatives.
• Career progression within a growing and collaborative environment.
• Ongoing professional development and leadership opportunities.

How to Apply

If you are interested in this Director of Quant Operations opportunity, please apply with your CV to discuss the role in more detail.