Our client close to Heathrow are looking for an Ocean Export Agent Job Description Scope of Position Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Export Department. Major Duties and Responsibilities Ensure smooth and timely freight process flow Ensure accurate and timely data entry into our operational system Track and Trace Ocean Export Files and reporting Meet compliance at all times to regulations internal and external in accordance with government regulations Understand department process flow, and looking for best practices to improve operational efficiency and productivity Ensure all customers standard operating procedures in place and updated in the DLSOPs Overseas communications, timely responses to emails and requests (internal and external) Escalation of problems to Management when necessary Qualifications Previous experience within Ocean Export is required, Understanding of ocean documentation process a plus Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results Pro-active, strong organizational skills Good computer skills (Excel, Word) Hazardous Materials certification (preferred) Hours are Monday to Friday 09:00 - 17:30 Salary is up to £30,000 depending on experience plus excellent staff benefits. We are only able to accept applications from candidates with the required experience for this role. If you dont hear from us your application has been unsuccessful. TPBN1_UKTJ