This job is with WTW, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.DescriptionReady to shape engineering at scale? As our Engineering Lead, you'll drive the platforms and tooling that help teams deliver faster, safer, and smarter.Here at Cushon by WTW, we like to do things a bit differently… our mission is to help as many people as possible to get comfortable with their finances.Our vision is to bring tech revolution to the financial services industry. Learn more here - to support us in this mission, we are looking for an Engineering Lead to provide technical leadership for one of our teams. You will help set direction for shared infrastructure and engineering operations - the production hosting, security perimeter, release pipelines, observability, and developer tooling that every engineering squad depends on to ship safely. This is a role that includes Line Management responsibility for your team of 5-7 Engineers with the assistance of an assigned Engineering Manager.The RoleTechnical LeadershipLead the evolution of backend architecture across our PHP platform, Go services, and GraphQL/API layers - balancing delivery speed with long-term maintainabilityGuide API and domain design standards - clear service boundaries, consistent contracts, and pragmatic integration between modern services and legacy systemsShape event-driven and integration patterns so teams can build independently without breaking cross-squad journeysChampion automated testing, observability, and production readiness for backend services - PHPUnit, Go tests, Datadog, and safe release practicesOversee database and schema evolution practices - migrations, data integrity, and performance - in partnership with platform and infrastructure teamsLead incident response for backend-owned systems - triage, escalation, post-incident reviews, and runbook qualityMentor engineers on PHP (Yii/Yii2), Go, Security, Performance and Optimisation - raising the bar through design review and hands-on contribution when neededSupport production readiness for high-risk changes - coordinated cutovers, rollouts, and cross-team dependencies at the legacy/modern boundaryDelivery LeadershipLead delivery of complex, multi-team initiatives by managing dependencies, resources, and blockersDefine and drive technical strategy, improving engineering practices and delivery processesBuild strong partnerships across product, engineering, security, and business teamsKeep teams focused on priorities while balancing technical debt and operational needsDrive collaboration across teams and lead cross-engineering initiatives with fellow Engineering Leads.People & Developer experienceLead, coach, and mentor engineers to strengthen delivery and technical leadershipStay hands-on when needed, contributing to designs, code, and operational improvementsEnhance developer experience through better tooling, documentation, and onboardingSupport hiring and help raise the bar for engineering talentEmpower teams to take ownership while providing guidance and direction where neededQualificationsWhat you’ll bringLeadership & deliveryAbility to align technical decisions with delivery timelines, reliability targets, and business needsExpertise in championing engineering best practices while balancing speed, quality, and operational stabilitySkill in reviewing and contributing to technical designs that meet quality and security standardsStrong stakeholder management and communication skills at all levelsCapability to coach and mentor team members in delivery practices and technical leadershipStrategic and tactical decision-making abilitiesCommitment to creating an empowering team environment that prioritises customer experience and engineering productivityTechnical experienceProven experience as a team lead or technical lead in fast-growing, regulated environments (fintech, pensions, banking, or insurance)Deep expertise in at least one engineering discipline relevant to your squad - backend, frontend, mobile, quality, or platform operations - with solid breadth across design, build, test, and runTrack record of owning production systems end-to-end: implementation, rollout, monitoring, incident response, and follow-upExperience leading technical delivery on complex, ambiguous initiatives involving multiple engineers, dependencies, or teamsStrong architectural judgement - evaluating trade-offs, setting direction, and aligning others on pragmatic, maintainable solutionsExpertise in automated testing, CI/CD, and safe release practices in high-stakes production environmentsFamiliarity with observability and operational excellence - monitoring, alerting, runbooks, and blameless learning from incidentsUnderstanding of security, compliance, and non-functional requirements in regulated financial servicesComfortable working across modern and legacy systems - evolving the platform incrementally rather than through unnecessary rewritesAbility to stay hands-on - contributing to code, designs, and reviews when that is the fastest way to reduce risk or unblock the teamWhat we offerEnjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company.We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.Equal Opportunity EmployerWe’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email #####]]>