Job Title: Administration Apprentice
Apprenticeship: Level 3 Business Administrator Apprenticeship
Location: Brighton
Hours: 35 per week, 8:30am - 5:00pm with 12:30pm finish on Friday
Pay: £16,000 - £24,000 - depending on age bracket
An excellent opportunity has arisen for an Administration Apprentice to join an established business where you will gain broad experience supporting teams across administration, customer service, sales and wider business operations.
This is a varied position ideal for someone organised, detail-focused and keen to develop a long-term career in business administration. You will work with colleagues across the organisation while completing your Level 3 Business Administrator Apprenticeship.
Benefits

• Gain hands-on experience across multiple areas of the business.
• Work closely with senior managers and different departments.
• Develop administration, customer service and commercial skills.
• Structured apprenticeship training and development.
• Opportunity to build valuable experience within a professional environment.

Requirements

• Educated to A Level standard or equivalent.
• Good written and verbal communication skills.
• Good computer literacy and general IT skills.
• Strong administrative and organisational skills.
• Excellent attention to detail.
• Ability to work effectively under pressure.
• Previous customer service experience.
• Positive attitude with the ability to build good working relationships.
• Willingness to learn and develop new skills.
• Responsibilities for an Apprentice.
• Answer incoming telephone calls and assist with general enquiries.
• Open and distribute incoming post.
• Complete scanning, photocopying and filing.
• Maintain holiday planners and sickness records.
• Update sales team telephone figures and produce weekly reports.
• Support sales order entry, order rescheduling and order progression enquiries.
• Maintain databases and accurate business records.
• Support purchase order progression and expediting.
• Assist with booking hotels, flights, exhibitions and seminars.
• Support company social and team events.
• Provide administrative support for the company property portfolio.
• Assist with customer service activities, including welcome calls and customer surveys.
• Liaise with customers and courier services regarding late or failed deliveries.
• Provide administrative support to Directors, Product Specialists and Sales Managers.
• Assist with meeting minutes when required.
• Support continuous improvement processes and work in accordance with relevant quality procedures.

Apprenticeship Information
You will be enrolled on the Level 3 Business Administrator Apprenticeship, typically completed over 18 months. You will receive workplace-based learning and support from your training provider and line manager while developing the skills, knowledge and behaviours required for the apprenticeship.
Prospects
Upon successful completion of your apprenticeship, you will have developed broad administrative and business experience that could support progression into a permanent administration, customer service, sales support or wider business support position.
For more information or to apply, please contact Jamie Watson at Next Step Apprenticeships on 01273 063769 between 9:00am - 5:30pm.