Product Design

326 Available Jobs for "helpdesk"

helpdesk

Reed

Helpdesk

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Job DescriptionTechnical Helpline Advisor Annual Salary: £28,000 - £30,000 Location: Camberley Job Type: Full-time, Monday to FridayAre you mechanically minded and enjoy solving...

CamberleyAny

Bowdon Associates Limited

Helpdesk Coordinator

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External

Job DescriptionTitle:  FM Helpdesk Coordinator Location: Bolton Salary: £27,000 - £30,000 The Client Our client are a dynamic and rapidly expanding leader in the construction and...

BoltonAny

Options Resourcing Ltd

Helpdesk Administrator

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Job DescriptionAre you an organised and customer-focused Helpdesk Administrator with experience in helpdesk, service desk, estimating, maintenance or facilities management? We are...

BoltonAny

17918

FM Helpdesk Manager

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FM Helpdesk Manager Bristol Based 40 hours per week Great Benefits Are you working within the Facilities Management sector on the Helpdesk and looking for a new role /...

BristolAny

ThriveSW Limited

FM Helpdesk Manager

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External

Job DescriptionFM Helpdesk Manager Bristol Based 40 hours per week Great BenefitsAre you working within the Facilities Management sector on the Helpdesk and looking for a new role...

BristolAny

HP4 Recruitment Ltd

Helpdesk Coordinator

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Job DescriptionHelpdesk Coordinator – Slough – £34,000 We are currently recruiting for a Helpdesk Coordinator to join a well-established engineering company based in Slough. Due...

ChalveyAny

Ernest Gordon Recruitment Limited

Helpdesk / Estimation Administrator (Construction)

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Job DescriptionHelpdesk / Estimation Administrator (Construction) £27,000 - £30,000 + Progression + Training + Development + Company Benefits Bolton Are you from a construction...

BoltonAny

Thrive SW

Helpdesk Administrator - FM

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Job DescriptionFacilities Helpdesk Administrator  Bristol City Centre Based  £27.5-28k Negotiable depending on experience    Are you an Administrator working in the Facilities...

BristolAny

Office Angels

Service Helpdesk Administrator

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Job DescriptionService Helpdesk Administrator Location: Dartford Parking: Free parking available Hours: Monday to Friday, 8:00am to 5:00pm, 1 hour lunch Salary: £30,000 per annum...

DartfordAny

Elite Hire Solutions

Lead FM Helpdesk Assistant

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Job DescriptionDerby 💰 Circa £30,000 DOE + Package 🕒 Full Time | Permanent | Office Based Elite Hire Solutions are looking for an experienced Lead FM Helpdesk Assistant to join...

EtwallAny

Customer Technical Helpdesk Advisor

Your new company The Customer Technical Helpdesk Advisor is responsible for providing high-quality technical support to customers, installers, partners, and internal...

HadleyPermanent

Customer Technical Helpdesk Advisor

Your new company The Customer Technical Helpdesk Advisor is responsible for providing high-quality technical support to customers, installers, partners, and internal...

HadleyPermanent

Velocity Recruitment

Workplace Services Finance & Helpdesk Support

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Job DescriptionWorkplace Services Finance & Helpdesk Support Location: Nottingham Salary: £30,000 per annum Contract: 6-Month Fixed-Term Contract, with scope to go permanent...

NottinghamAny

Focus Resourcing Group

Technical Helpdesk

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External

Job DescriptionTechnical Support Engineer required to join our established in what will be an office based role, with potential, very occasional on-site visits. Salary will be...

HockleyAny

Anderson Knight

Helpdesk Team Leader (Parts & Stock Control)

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External

Job DescriptionAnderson Knight is delighted to be recruiting on behalf of a well-established and growing organisation for an experienced Helpdesk Team Leader. This is an excellent...

GlasgowAny

External
Reed

Helpdesk

Reed

AnyCamberley
Camberley
Any
Posted 12 days ago by Reed

Job Description

Job Description

Technical Helpline Advisor

  • Annual Salary: £28,000 - £30,000
  • Location: Camberley
  • Job Type: Full-time, Monday to Friday

Are you mechanically minded and enjoy solving problems? We are seeking a Technical Helpline Advisor to join a leading manufacturer of outdoor power equipment. This role is perfect for someone with hands-on experience in bicycles, garden machinery, small engines, automotive, tools, or similar products who is looking to transition into a customer-focused, office-based role.

Day-to-day of the role:

  • Provide technical support to dealers, customers, and internal colleagues via telephone, email, and CRM.
  • Investigate faults and help identify appropriate solutions.
  • Advise on repairs, servicing, and product maintenance.
  • Support warranty and product-related enquiries.
  • Liaise with workshop and service teams to ensure queries are resolved efficiently.
  • Build strong customer relationships through excellent service and communication.
  • Maintain accurate records and case notes.

Required Skills & Qualifications:

  • Strong mechanical aptitude and fault-finding skills.
  • Excellent communication and customer service abilities.
  • Confidence in speaking to customers by telephone and email.
  • Good IT skills, including proficiency in Microsoft Office.
  • A proactive approach to problem-solving.
  • The ability to explain technical information clearly to non-technical customers.

Benefits:

  • Competitive salary of £28,000 - £30,000.
  • Enhanced pension scheme.
  • Private healthcare and dental cover.
  • Discretionary bonus scheme.
  • Full product training provided.
  • Supportive team environment.
  • Long-term career development opportunities.

If you're a bicycle mechanic, service advisor, workshop technician, tool repair technician, or machinery enthusiast looking to utilise your technical knowledge in a customer-focused role, we'd love to hear from you.