The Team & Focus of the Role As a brand-new role for the team, this is a great opportunity for an experienced Credit Controller to join our Commercial Property Management team. The successful candidate will join the team to assist with our high-profile clients during a period of rapid growth for them and to assist the wider team with other commercial accounts. In this role you will ensure that client charges – rent, service charge, utilities and other ad-hoc’s: are collected on a timely basis, and to provide reports and feed back to client’s asset managers. This role would be based from our Birmingham office and operating within our hybrid working policy. Hours would ideally be 37.5 a week (Monday – Friday). In return, beyond your base salary you will be included in: * A discretionary bonus scheme * A generous holiday scheme which commences at 25 days with a sliding scale up to 30 days plus an additional day for your birthday, and additional days to cover the festive period! * Enhanced maternity, paternity, adoption and shared parental leave * An online money saving portal * Death In Service cover, alongside access to an Employee Assistance Programme which includes health appoints for you and your family * Volunteering Leave equating to 2 days per year (pro rata if you’re part-time) Duties will include: * Work on a variety of accounting and property management systems. * To take responsibility for a specific portfolio of clients and properties. * To chase outstanding payments by telephone and email, issuing reminder letters when required. * To issue copy invoices and tax receipts when required. * To follow company procedure to achieve set targets for collection of rent, service charge and all associated charges. * To liaise with our in-house Risk & Compliance team to take advice when required. The successful candidate will have... * 2+ years’ experience in a Credit Control role * Numerate and a keen eye for detail * Appreciation of practice in a professional services operation * General accounting experience is required with a full appreciation and ability to undertake detailed reconciliations * Intermediate understanding of Microsoft Office Products – Outlook, Excel and Word * Ability to manage a busy workload with limited supervision * Property experience would be ideal although not essential * Yardi experience would be ideal although full training is provided Why Fisher German? We’ve been around for a while, but it doesn’t mean we are behind the times! Across our office network we offer a hybrid working approach to help our colleagues design their working day to suit their diaries. Some days you might be in the office enjoying a collaborative team day, and other days might see you focussing on project work at home. Wherever you choose to work, you’ll be part of a social and digitally connected workforce with the chance to get involved in a variety of activities, like sports events, pop-up bars, BBQs, CPD days, live leadership updates on Zoom, picnics in the park and lots more. What’s not to love? We work hard but we also have lots of fun! If that sounds like something you would enjoy, then please get in touch. We have a history going back as far as 1830 but have been Fisher German since 2000. We operate UK wide advising and managing a range of client portfolios with national visibility across all the 12-property market sectors; agriculture, commercial, education, green energy & sustainability, healthcare, minerals & waste, public sector, residential, rural, telecoms, third sector and utilities and infrastructure. Bring Yourself to Work It’s simple really, we are passionate about what we do, and we want you to be driven to succeed with us. For this to happen, you need to feel supported and included which is why we’re proud to be an Equal Opportunities Employer