We are recruiting for an experienced Clinical Case Manager to join a specialist community-based complex care service in Exeter. This is an excellent opportunity for a Registered Nurse with strong community complex care experience who can provide clinical leadership, support care packages and work closely with clients, families, staff and external professionals. Key Responsibilities * Assess clients' physical and mental health needs. * Develop personalised, outcome-focused care plans. * Complete clinical and environmental risk assessments. * Review care packages in response to changing needs. * Provide clinical support to clients and their families. * Act as a key communication link between families, professionals and care teams. * Support the identification and induction of staff into complex care packages. * Provide ongoing clinical support to nurses and care staff. * Complete staff supervisions, appraisals and competencies. * Support training and development of clinical and non-clinical staff. * Interview healthcare staff. * Work with commissioners to support new care packages. * Help reduce unplanned hospital admissions through effective case management. * Ensure care delivery meets CQC and safeguarding requirements. * Maintain accurate clinical records and electronic care management systems. * Support Care Coordinators to ensure continuity of care. * Deal with complaints and concerns appropriately. * Participate in an out-of-hours on-call rota. About You * Registered Nurse with current NMC PIN registration. * Minimum 2 years' post-qualification experience. * Minimum 5 years' experience within health and social care. * Experience within community-based complex care. * Experience managing and supervising nurses or care teams. * Strong knowledge of health and social care legislation and CQC requirements. * Excellent communication and relationship-building skills. * Highly organised with strong clinical leadership skills. * Full driving licence and access to your own vehicle. * Confident working with clients, families and multidisciplinary professionals